The EU’s customs reform, Regulation (EU) 2026/2108, entered into force in September. It created a Union handling fee on e-commerce imports to cover customs authorities’ costs. Commission Delegated Regulation (EU) 2026/2152 sets the amount. The Commission says: “From 1 November 2026, the EU will apply the €2 Union handling fee.”

How it works

  • €2 per distinct item in a package. Identical items count as one.
  • It applies to all e-commerce goods sent from outside the EU (including Great Britain) to EU consumers, “regardless of the value”.
  • It is paid by the e-commerce seller or the business delivering the goods, which “may pass on the charge to the end consumer”. That can happen at checkout or on delivery.
  • It is “NOT refundable, even where goods are later found to be faulty.”
  • It comes on top of the temporary €3 customs duty per item on consignments up to €150, which applies from 1 July 2026 until 1 July 2028, and on top of VAT.

Ireland’s Revenue Commissioners give these examples:

  • A €10 package with a pen, a notebook and a key ring (three items): €9 duty plus €6 handling fee = €15 plus VAT.
  • Two identical pens (one item): €3 + €2 = €5 plus VAT.
  • Jeans (€100) and runners (€150) together, over the €150 threshold: normal duty of €12 and €25.35, plus a €4 handling fee = €41.35 plus VAT.

Revenue says the fee “is intended to cover the increased costs being incurred by Customs authorities as a result of the huge growth of eCommerce”.

Citizen impact: Cheap multi-item orders from non-EU platforms see the biggest relative jump: five different €2 items now carry €25 in fixed charges before VAT. Goods shipped from EU retailers or EU warehouses do not pay the fee. Canadian online sellers shipping to EU customers are caught too, so their buyers will see the charge.